If you have lost your barcode or your access code does not show the status of your test after 72 hours, please seek assistance as follows:
(Please do not call if your test is shown as "in process" or "pending".)
City/County Free Testing Programs
City of Seattle (SODO, Aurora, West Seattle, Rainier Beach, UW)
-
If you lose your QR code or have trouble accessing your results,
call the University of Washington laboratory service line
at 833-562-1212 for technical
assistance.
-
For questions about facilities, directions, or scheduling a
test, contact the City of Seattle Customer Service Bureau
between 8:30 AM to 5 PM PST, Monday-Saturday
at 206-684-2489.
Interpretation available.
-
If you need support interpreting your results, please call your
provider. If you have no provider call the King County COVID-19
call center between 8 AM to 5 PM PST (Monday-Friday)
at 206-477-3977.
Interpretation available.
King County
-
If you are having difficulty accessing your results, please call
the King County COVID-19 call center between 8 AM to 5 PM PST (Monday-Friday) at
206-477-3977. This team does
NOT have direct access to your results, but can help
troubleshoot and connect you to the right team. Please let the
call center know you were tested at the Auburn King County Site.
Interpretation available.
-
If you need support interpreting your results, please call your
provider. If you have no provider call the King County COVID-19
call center between 8 AM to 5 PM PST (Monday-Friday)
at 206-477-3977.
Interpretation available.
Benton and Franklin Counties
- If you lose your QR code or have trouble accessing your
results, call the University of Washington laboratory service line
at 833-562-1212 for technical assistance.
- For questions about facilities, directions, or scheduling a
test, contact the Benton-Franklin Health District at 509-460-4358
(English) or 509-460-4359 (Spanish). Interpretation available.
- If you need support interpreting your results, please call
your provider. If you have no provider call the Benton-Franklin
Health District at 509-460-4358 (English) or 509-460-4359
(Spanish). Interpretation available.
Snohomish County
-
If you lose your QR code or have trouble accessing your results, call the University of Washington laboratory service line at 833-562-1212 for technical assistance.
-
For questions about facilities, directions, or scheduling a test, contact the Snohomish Health District between email covidtesting@snohd.org or call at 425-339-5278 from 8:30 a.m. to 4:30 p.m. PST, Monday-Friday. Interpretation available.
-
If your symptoms worsen, please contact your healthcare provider or a local walk-in clinic for further guidance. If you're experiencing a medical emergency, call 911 and let them know you may have COVID-19.
Yakima County
- If you lose your QR code or have trouble accessing your results,
call the University of Washington laboratory service line at
833-562-1212 for technical assistance.
- If you need support interpreting your results, please call your provider.
Other Testing Programs
First Responders
Please visit
http://www.kingcounty.gov/ems/test-info
for updated information on interpreting your test result, next steps
regarding precautions and communicating with your agency's health
officer, as well as additional COVID-19 resources.
Discovery Health MD Travel Testing Program
If you need support interpreting your results, please call your
provider. If you have no provider call the King County COVID-19 call
center between 8 AM to 5 PM PST (Monday-Friday) at 206-477-3977. Interpretation
available.
For further information, please visit:
https://discoveryhealthmd.com/covid-19-services/test-to-fly/
Medical Teams International Mobile COVID-19 Testing Program
It is possible to contract COVID-19 if you are exposed to someone
with the infection at home or in the community. It is important to
continue practicing good hygiene, social distancing and
appropriate mask use to prevent getting sick. For additional
information on how to prevent COVID-19 infection click
here.
Es posible contraer COVID-19 si está expuesto a alguien con la
infección en el hogar o en la comunidad. Es importante continuar
practicando una buena higiene, distanciamiento social y el uso
apropiado de mascarillas para evitar enfermarse. Para obtener
información adicional sobre cómo prevenir la infección por COVID-19, haga click
aquí.
If you have lost your barcode or your access code does not show
the status of your test after 48 hours, please call 971-762-8636
to speak with a nurse
Si ha perdido su código de barras o su código de acceso no muestra
el estado de su prueba después de 48 horas, llame al 971-762-8636
para hablar con una enfermera.
UW WAVES (WAshington coronaVirus Exposure Survey)
If you are a WAVES participant and have lost your access code or
it is not working, please call us at 1-866-816-5196 for
assistance, option #3. Se habla Español. Please note it
may take 72 hours for your qPCR result to become available and up
to one week for your antibody test result.
Please contact your healthcare provider for questions regarding your health.
Si usted participó en WAVES y perdió su código de acceso o si no funciona, por favor llámenos al 1-866-816-5196 para ayuda con la opción 3. Se habla español. Por favor tome en cuenta que podría tardar hasta 72 horas para que el resultado de su qPCR esté disponible y hasta una semana para el resultado de su prueba de anticuerpos.
Por favor contacte a su proveedor de asistencia médica si tiene dudas sobre su salud.
Additional Resources:
SCAN/Seattle Flu Alliance
Antibody and Immunity Research Study (AIRS)
If you are an AIRS participant and have an 8-digit code,
please use the
AIRS results portal
to retrieve your result.
CASCADIA Study
If you are a CASCADIA study participant and have an 8-digit code,
please use the
CASCADIA results portal
to retrieve your result.
UW Medicine and SCCA
Testing performed at UW Medicine and UW Neighborhood Clinic locations
Testing performed at Seattle Cancer Care Alliance
Resources for individuals with a positive test
CDC isolation and quarantine recommendations
CDC list of medical conditions that put patients at higher risk for severe illness
Eligibility and access information for COVID-19 treatments
